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We typically respond to all inquiries within 24 hours during business days. Technical support requests are prioritized based on severity.
Phone support is available for Enterprise customers. Individual and institutional users can reach us via email or through this contact form.
Yes! Select "Sales & Pricing" as your inquiry category and mention that you'd like to schedule a personalized demo of GraderGenie.
For security-related concerns, please email us directly at legal@gradergenie.com with "SECURITY" in the subject line.
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